Zodiac Casino Customer Review
Yes, Zodiac Casino is legitimate. The Zodiac Casino is not a scam because they have paid millions of dollars to winners without a problem.
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We offer you a safe and secure gambling environment, and with over 15 years of experience, when you play at Zodiac Casino, you know you're playing with the best in the business. Over 550 Games Be mesmerised by top quality Vegas style games including slots, roulette, video poker, blackjack and more. 24/7 friendly customer service. Zodiac Casino Review. Part of the well known Casino Rewards group, Zodiac Casino offers a full download, instant play, and mobile version on the Casino, all powered by Microgaming software. The Casino is respected for being prompt with payments and having excellent customer service.
We investigated all its online activities in this review and everything shows that Zodiac Casino is real and not a fake online Casino. Continue reading to know our discoveries.
Zodiac Casino was established in 2001 and belongs to the Casino Reward Group. In its over 15 years of operation, Zodiac has established itself as a reputable platform by (i) offering over 500 exciting games by Microgaming (ii) offering enticing promotions (iii) supporting a range of banking options (iv) giving excellent support
This Zodiac Casino review will examine the site and provide you with the answers to all your questions.
The casino can be found at https://www.zodiaccasino.com. The website is available in English, Deutsch, and Français. As long as you’re above 18 years of age (or above legal gambling age as stipulated by applicable law), and not resident in any of the restricted countries, you can register in the casino.
Zodiac Casino review at a glance
- Established in 2001 by the Casino Reward Group
- Licensed by Kahnawake Gaming Commission, and certified fair and safe by eCOGRA
- Powered by Microgaming; with over 500 of the popular casino games, and many progressive jackpots
- Awesome welcome package
- Has an instant play casino and mobile casino
- The minimum deposit is €10 (except first deposit which can be €1.00)
- Minimum withdrawal is €50, while maximum withdrawal is €4,000 per week (excluding jackpot winnings)
- 24/ 7 customer support via email, live chat and telephone
Is Zodiac Casino Legit?
Zodiac Casino is legit. It is not a scam casino site. If you found yourself asking questions such as “Is Zodiac Casino scam?”, or ” is Zodiac Casino fake or legit?”, then this section is for you. Thanks to the numerous scam artists
In this regard, you’ll have to know that Zodiac Casino has been operating for more than 15 years. In what I’ll call the test of time, scam houses are usually discovered for what the are in a few months; and with such discovery, they’ll close shop and pack up. However, Zodiac Casino passes this test of time by waxing strong over the years.
Granted, the test of time might not cut it for everyone, but this next one should. Zodiac Casino is licensed by different jurisdiction to provide gaming and gambling services.
They are licensed by the Kahnawake Gaming Commission (KGC) of the Mohawk Territory of Kahnawake, Quebec, Canada. The KGC is one of the reputable gambling commissions and is known for strict oversight of its license holders.
The Zodiac Casino is also licensed by the UK Gambling Commission. The UKGC is widely regarded as one of the best regulators of casinos; they have strict requirements that must be met before a house can have its license, and they have accredited Alternative Dispute Resolution services, one of which their license holders must appoint for the management of players’ complaints.
That two of the best regulators of casinos legally recognizes, permits Zodiac to operate, and takes responsibility for the casino’s actions means that the casino is not only 100% legal but well regulated. So, Zodiac casino is legitimate.
Fairness of Games
You should have a chance of winning any of the games in a casino that you wager money on. If there’s no such chance of winning, then the casino is nothing but a scam house designed to rip off players. Fair casino games ensure that you win some and lose some, and you’ll stand to actually boost your bankroll.
Testing a casino’s games for fairness yourself I possible, but will require a substantial outlay, as you’ll have to pay hundreds or thousands of hands. Alternatively, you can check for third party audit seals. Usually, legit casinos will have their games tested by independent industry watchers and/ or casino games testing labs, and they’ll have these certificate of approval on their sites for players to know that their games have been tested and certified fair.
In this regard, Zodiac Casino has eCOGRA’s Safe and Fair Seal. eCOGRA is a widely respected independent testing agency that specializes in the certification of online gaming software and systems. eCOGRA after rigorous assessment by their independent specialists gives Zodiac Casino their seal of approval. This should assure you, amongst other things, that Zodiac Casino is fair, functions honestly and behaves responsibly.
Is Zodiac Casino safe?
Yes, Zodiac Casino is safe. When you register to join Zodiac Casino, they collect information that identifies you such as your name, address, date of birth and gender, as well as your email address, and telephone number. When you make a
If such information gets into the wrong hands (such as cybercriminals and identity thieves), you’ll be at the wrong end of some very bad experiences; as such it’s very important to determine whether a casino you’re thinking of joining has structures to protect your personal/ sensitive information that you will share with them.
In this regard, Zodiac Casino uses 128 bit SSL encryption to protect all transactions and players’ information. SSL (Secure Socket Layer) is the standard for establishing a secure link between a web server and a device, and data packet that is shared between the server and device is secure. Also, the data packets themselves are encrypted with 128 bit AES encryption which is the unhackable encryption standard used by even banks and the military, so even if intercepted by any third party, it is gibberish to them.
With this encryption standard, every one of your data and transaction with Zodiac Casino is protected by literally the highest security level possible; thus, you can be sure that Zodiac Casino is safe.
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Is Zodiac Casino legal in Canada?
Zodiac Casino is legal in Canada. As of writing this zodiac casino review, if you are living in Canada you can be able to play the casino without issues. Zodiac Casino is licensed under the terms of Kahnawake Gaming Commission, Canada. This is Canadian licensing and regulatory bodies in charge of casinos. So, Zodiac casino is legal in Canada. You may visit https://www.zodiaccasino.com to learn more.
Games
Game Providers
Zodiac Casino is powered by Microgaming. This tells you that you’ll find games with top-notch quality in the house. Microgaming is one of the biggest software providers in the industry, and they didn’t attain that height by doing anything. Microgaming games have detailed graphics that make for visually appealing games; interesting plots that make for engaging and fun gaming experience; and huge jackpots that make for an exciting experience.
You’ll get all of this in Zodiac Casino – visually appealing games, engaging and fun gaming experience, and jackpot chasing excitement.
However, many players will want casino games drawn from different providers. This is because every provider includes unique innovations (such as graphics and game-play styles) in their software. With games from a single provider, you’ll have only one line of exciting innovative features, but with multiple providers, you’ll have a variety in the house.
Download version and instant play version
The games in the casino are available for play both via the download version and instant play version. The download version requires you to download the casino app to your phone; but with the instant play version, you debt need to download any software to your device. You play the games directly from the casino servers by loading them from a web browser.
Mobile Compatibility
Zodiac Casino is compatible with mobile devices, as the website is supported by mobile operating systems such as Android and iOS. This means you can access the casino and play games on the go from your smartphones and tablets.
The mobile casino has over 150 games. Though this is about 30% of the total number of games in their games library, it includes all the popular titles.
Games Selection
To give entertainment, a casino should provide a wide number of games; and Zodiac Casino is no exception as they offer over 500 games.
If you’ve read other casino reviews, you’ll find that the number of games in the library of Zodiac Casino is pretty much, and impressive especially since they’re all drawn from one provider. The games include all the popular casino games such as slots, roulette, video poker, blackjack and more.
Slots
Usually, slots make up the vast majority of the games in a casino; and so it is in Zodiac Casino. You’ll find the classic 3 reel slot as well as their modern 5 reel counterpart.
There are slots with themes that will suit everyone no matter their interest. You’ll also find slots that cater to every level of player; as well as slots for you whether you’re a high roller or low roller, as there are betting limits that range from as low as 1 cent up to three digits. Some of the slot titles in the house are Mega Moolah, Game of Thrones, and Bridesmaids.
Table Games
Casino games are not complete without table games, and Zodiac Casino offers popular titles.
Blackjack versions include Atlantic City Blackjack, European Blackjack, European Blackjack Redeal, Classic Blackjack, Vegas Single Deck, Vegas Downtown. Other variants available include Pontoon, Spanish 21 and Super Fun 21.
There are also different versions of Roulette available which includes American Roulette, and European Roulette. Craps complete the table games.
Video Poker
Fans of Video Poker games will not be disappointed. Games in this category in the house include Aces and Eights, All Aces, Bonus Deuces Poker, Bonus Poker, Bonus Poker Deluxe, Deuces Wild, Double Bonus Poker, Double Double Bonus Poker, Double Joker, Jackpot Deuces, Jacks or Better, Joker Poker, SupaJax and Tens or Better. Many of the games are available in one hand and multiple hand denominations.
Live Dealer Games
While online casino games are exciting; some players want the excitement of a land-based casino and the closest to getting that while playing online games is live dealer games.
Zodiac Casino offers live dealer games that features human dealers standing in real-life casinos dealing the cards and relaying everything to your device via video feed.
The live dealer games in Zodiac Casino include live Baccarat, Top-Card and live Blackjack, live auto roulette, Live French and American roulette, live Caribbean Stud Poker, Live Casino Hold’em, Live Three Card Poker and Live Dream Catcher wheel.
You’ll notice that Zodiac Casino has more live dealer games than you’ll find in many casinos. This is very impressive, as it is quite expensive to support live dealer games.
Progressive Jackpots at Zodiac Casino
The chance to win big with a small bet is a big draw, and that is what progressive jackpot gives. In games having progressive jackpots; a small percentage of every bet on the game is contributed to the jackpot fund, and the fund grows as the game is played until the jackpot is won.
Zodiac Casino, because it is powered by Microgaming, is able to offer many games having progressive jackpots. This include games like King Cashalot, Poker Ride, and Mega Moolah (which is popularly called the millionaire maker).
Mega Moolah is one game that has made a lot of millionaires, as its jackpot amount does not drop below seven figures. It currently holds the Guinness World Record for highest payout for an online slot machine, which was about €17.9m won with an €0.25 bet. What is more, the jackpot has just been won by an €0.75 bet, and the amount which is about €18.9 breaks the previous record.
Bonuses and Promotions
Bonuses
Every venture that wants to soar above its competitors will offer inducements that will attract new customers and makes existing ones loyal. The casino business is no different.
Casinos compete with each other by offering different bonuses and promotions with the primary aim of attracting new players and keeping existing players active in the house. Zodiac Casino is no different.
Zodiac Casino offers a host of these bonuses and promotions which includes Weldon bonuses, match bonuses, no deposit bonuses, etc.
Welcome bonus
This is the package that Zodiac has for new players that will make them come to the casino instead of going to another casino. The welcome bonus has to be enticing enough to serve its purpose, and Zodiac Casino ensures that it sure is.
The welcome bonus of most casinos is a percentage of your first deposit, but Zodiac’s is a package that covers your first five deposits.
The first is “80 chance to become a millionaire”. When you sign up to Zodiac Casino and make your first deposit of €1.00 or more, you’re given 80 free spins to play on the progressive jackpots. With many of the progressive having 7 figure amounts, you can instantly become a millionaire. Each free spin is worth €0.25; thus the bonus amount is €20.
On your next four deposits, which must be €10 or more, Zodiac Casino gives you the following bonuses: 100% bonus (up to €100) on your second deposit; 50% bonus (up to €80) on your third deposit; 50% bonus (up to €150) on your fourth deposit; and 50% bonus (up to €150) on your fifth deposit.
You can max the bonus up to €480. However, the bonus is subject to some conditions which will be examined later.
Though the welcome package is extended over the first five deposits, it is the bonus on the first deposit that is the popular attraction. This is because of the twin effect of requiring only a minimum deposit of €1.00, and the chance to hit the big score on the progressive jackpots. It’s no secret that most casino players are jackpot chasers, and what bigger draw is there than having to get the biggest possible payout with the least possible pay-in? The latest jackpot win from the first deposit welcomes bonus was $16,200 (CAD). It was won on 10 April 2018, from playing the game Immortal Romance.
Other Bonuses
Zodiac Casino offers other bonuses to make the casino enticing for existing players. This includes match bonuses that give players a reward for every deposit they make. There as also no deposit bonuses, which as the name suggest, are rewards that the casino gives to players even without making any deposit. You’ll have to keep checking their site to know the one that’s running at any particular time.
Casino Reward Program
Most casinos develop programs to reward loyal customers, and Zodiac Casino is no exception. They have a 6 status level program where each level is loaded with unique rewards such as bigger bonuses, more promotions, priority support, birthday gifts, exclusive games, personal VIP hosts, and more. You qualify by simply playing your favourite games. As you play you earn points; and as you earn more points you’ll climb up the levels for better rewards.
You can also convert the earned points to cash bonuses with which to play games. Every 100 points are worth €1.00, and the minimum points that you can redeem are 1000 points.
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Bonus Wagering Requirements and conditions
Bonuses in Zodiac Casino, just like in any other casino, are sticky. They’re not what you can cash and bolt. The bonuses and promotions are designed to induce you to play more in the house.
Therefore, they input wagering requirements to ensure that you actually pay more when you redeem any bonus. Until the wagering requirements are met, you cannot clear the bonus and cash it. Therefore, you’ll want a casino with low wagering requirements which are as low as possible so that you can clear the bonus as soon as possible.
Bonus amounts credited to a player’s bonus account in Zodiac Casino are subject to a 30x playthrough before they can be withdrawn. The only exception to this wagering requirement is the first deposit bonus which is subject to a 60x playthrough.
For example, if you deposit €100 and claim a 50% bonus (which is €50); before you can withdraw any winnings with bonus play, you’ll have to wager at least €1,500 (which is €50 x 30).
If you’ve read other reviews, you’ll notice that wagering requirements in Zodiac Casino are very low. It’s not uncommon to find casinos with 30x bonus + deposit (that is, 60x) playthrough requirements. In fact, it is lower than the industry average which is 20x bonus + deposit (that is, 40x) playthrough. This means that Zodiac Casino is an ideal house for playing with bonuses as you can clear your bonus on time.
However, you should note that not all games contribute equally to meeting playthrough requirements. In Zodiac Casino, the contributing percentages are as follows:
- 100% – Slots and Parlor Games
- 50% – Table Poker, Casino War and Sic Bo
- 10% – All Blackjacks (except Classic Blackjack), Craps, and Baccarat
- 10% – Live Baccarat, Top-Card and live Blackjack
- 2% – All Video Pokers (except All Aces Video Poker, Caribbean Draw Poker, Texas Hold’em Bonus Poker Gold, Triple Action Hold’em Bonus Poker Gold), Classic Blackjack and all Roulettes
- 2% – Live auto roulette, Live French and American roulette, live Caribbean Stud Poker, Live Casino Hold’em, Live Three Card Poker and Live Dream Catcher wheel
- 0% – All Aces Video Poker
This is also impressive. In many casinos, live dealer games do not contribute to playthrough requirements; but they do in Zodiac Casino (albeit, only 10%). Thus, if you’re a fan of live dealer games, you can redeem a bonus and not forced to play other games to clear it.
Playing with bonuses in Zodiac Casino is not as snary or scary as with some houses. Though they have their own share of conditions; these are relaxed, and not the conservative types in some houses that stifle bonus plays. For example, there’s a condition that single bets for meeting playthrough requirements should not be equal to or greater than the value of the bonus credited.
Thus, if you redeem a €50 bonus, single bets for meeting playthrough can be as high as €1,200 (that is, €50 x 24). If you’ve seen other reviews you’ll know that some casinos cap such single bets with fixed amounts that can be as low as €4. I’ve seen one that is $2.
Banking Options
The banking options supported by a casino should be an important consideration if you want to play real money games in the casino.
The ideal casino should support a wide range of banking options so that anywhere you may be, there’ll be the one you can use in making deposits and withdrawals.
Deposit
Zodiac Casino supports a long list of options for making a deposit. If alternative payment methods are your concern, you’ll find joy in Zodiac Casino.
The deposit methods supported include eCheck, InstaDebit, MasterCard, Skrill (formerly known as Moneybookers), Neteller, Paysafecard, Visa, ecoPayz, EntroPay, iDeal, Maestro, Poli, SOFORT Banking, PayPal, Euteller, Trustly, Giropay, iDebit, Direct Bank Transfer, Visa Electron, Visa QIWI, and Przelewy24.
The minimum amount you can deposit depends on the method used; but on most of the methods, it is €10.
Withdrawal
Generally, casinos support fewer banking options for withdrawals than for deposits. Some casinos will support just a few options, and getting a convenient one for withdrawals may be a chore.
The withdrawal options supported by Zodiac Casino (though less than the deposit methods) are more than you’ll find in many casinos. You can request your payout using any of the following methods: eCheck, InstaDebit, MasterCard, Skrill (formerly known as Moneybookers), Neteller, Visa, ecoPayz, Maestro, PayPal, Direct Bank Transfer, and Visa Electron.
As expected, there are minimum and maximum amounts that can be withdrawn. The minimum amount is €50 in almost all the methods; but for Direct Bank Transfer, it is €300. The maximum amount is €4000 per week.
Another good thing is that Zodiac Casino largely offers free withdrawals. There is no cost for all methods, except direct bank transfer, which has an associated cost of €35 (and is €70 for withdrawals over €3000).
One thing is to withdraw winnings, and another is for the money to reach your hand/ bank account. Therefore, it’s also important to consider how long it takes before for players to receive their payouts.
For all withdrawals, Zodiac Casino holds the withdrawn funds for two working days. After that, the withdrawals are processed as follows: Visa, Mastercard, and Maestro take 3 working days; e-Wallets take 1 to 3 working days; direct bank transfer takes 6 to 10 working days; while CAD EFT/ ECheck (Canada only) take 2 to 3 working days.
Also, when you’ve not previously received withdrawals via a particular method, you’ll be subject to additional verification checks that may take an additional 5 to 7 working days.
This shows that Zodiac Casino will take more time than necessary in pushing through your payout. Thankfully, the casino is not plagued by the massive slow payouts that have caused a lot of casinos to be blacklisted.
Takeaways
This section that examines deposits and withdrawals in the Zodiac casino reveals some things about the house.
With a low minimum deposit amount of €10 and an equally low withdrawal amount of €50; you’ll only have to grow your deposit by five times before you can withdraw. This means the casino is an ideal house for low rollers. There are many houses that will require you to grow your deposit by about 15 – 20 times before you can withdraw.
Player Issues
Withdrawals and payouts is the most significant element in customers’ rating of casinos. This is because it is the main cause of dispute between players and casino operators. Also, the leading reason why industry watchers blacklist casinos revolve around withdrawals/ payout.
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Every casino seem to have one thing about withdrawal/ payout that cause players to, at least, frown (if not to bolt). Zodiac Casino has theirs.
In Zodiac Casino, it is a policy that allows them to hold withdrawn funds in pending for two working days before sending them out. During the time your funds are held by the house, they say you can reverse the withdrawal in order to continue playing in the house. What they don’t say is that you can lose the money back to the house.
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Customer Support
You’ll want to examine the customer support service of any casino that you’re planning to join so that when you have questions/ issues and reach out to the casino, you’re sure that you’ll get the needed support.
Zodiac Casino provides different resources for getting help. First, there’s an FAQ section that answers many of the questions you’ll have about the casino. Some of the topics treated by the FAQ include: signing up, login and registration, banking, loyalty programs, casino games, and more.
Most often than not, you’ll have a need to contact the casino and deal directly with one of their customer support reps. Zodiac Casino provides two channels for this – email support, a live chat, and telephone support.
It is impressive that the support service is 24/ 7, and also gives timely responses. You can contact them via email at support@crhelpdesk.com, and Zodiac Casino will get back to you in just a few hours.
However, if you’ll rather have instant feedback, you can use either the live chat or telephone service. The company provides different toll-free numbers with which you can reach them. Players in Canada can use 1 866 312 7466; players in the UK may use 0800 917 1545; players from Denmark may use +8088 4574; players from Germany may use 0800 182 0567; while all other players may use 1 888 942 7466.
Restricted Countries
Zodiac Casino, like many online casinos, does not allow players from everywhere. This is mainly because of the applicable laws in certain regions that make it illegal for their permanent residents to wager money online.
Thus, before any other consideration, you should consider whether a casino accepts players from your location. If not; then you should look at another house. It would not be wise to use a VPN or any other location masking technology to beat a casino’s registration process and register when it does not accept players from your region. This is because even if you somehow succeed in registering, depositing and playing with real money, it would be almost impossible to withdraw winnings.
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If you are located in any the following countries, you are not allowed to play in Zodiac Casino: Afghanistan, Albania, Armenia, Angola, Australia, Azerbaijan, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia And Herzegovina, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Comoros, Congo DR, Cote D Ivoire, Dominica, Equatorial Guinea, Eritrea, Ethiopia, Federated States of Micronesia, France, Guam, Guinea, Guinea-bissau, Hong Kong, Iran, Iraq, Islamic Republic Of, Israel, Italy, Kiribati, Kyrgyzstan, Liberia, Libyan Arab Jamahiriya, Lithuania, Maldives, Malawi, Mauritania, Myanmar, Nauru, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Peru, Portugal, Puerto Rico, Reunion, Romania, Rwanda, Serbia, Sierra Leone, Singapore, Somalia, South Africa, Spain, Sudan, Syrian Arab Republic, Tajikistan, Turkey, Uganda, United States, Virgin Islands (US), and Zimbabwe.
Summary
Zodiac Casino is a legitimate casino site that belongs to the Casino Reward Group. A license from Kahnawake Gaming Commission, an eCOGRA seal of approval, and the use of AES 128 bit encryption, settle it that the casino is legit, fair, and safe.
Powered by Microgaming, Zodiac Casino is able to give over 500 top quality casino games, with over 150 of these available in the mobile casino. They also give excellent bonuses including an amazing welcome package that is stretched to cover the first five deposits, and gives you 80 chances to hit a seven-figure jackpot.
Their 30x bonus amount only wagering requirements is one of the lowest you’ll see which makes the house attractive for playing with bonuses.
I liked
- Licensed by reputable casino regulators (UK Gambling Commission and the Kahnawake Gaming Commission)
- Certified fair and safe by eCOGRA
- 24/ 7 customer support
- The first deposit is as low as €1.00
- The welcome package is awesome (spread to cover the first five deposit, and literally gives you 80 chances to be an instant millionaire)
- A good number of progressive jackpots
- Wide range of banking options for both deposits and withdrawals
- Ideal for low rollers; first there’s a very low minimum deposit amount, and you’ll need to grow deposit by only 5 times to withdraw
- Low bonus wagering requirements
I didn’t like:
- Holding back withdrawals for two working days
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